To File A Claim: Auto * Safe Trip * Home

Auto

Download Claim Info (PDF)

PLEASE CALL:
QUALITAS, CIA. DE SEGUROS, S. A. DE C.V.
24 hrs/365 days
CLAIM HOTLINE: 01 800 00 49600

***PLEASE CALL FROM A MEXICAN LAND LINE OR A MEXICAN CELLULAR TELEPHONE.

From a Mexican Province, please contact the Company by telephone, e-mail or fax and the closest adjuster will be dispatched to your location. You will only be able to reach the Claim Hotline if your call is made in Mexico and if the Land Line or Cellular telephone you are calling from is Mexican.

• When you report the accident or theft to the Company, please give them the exact place where you are, the description of the automobile, etc.
• Please do not leave the automobile, unless it is strictly necessary.
• Please do not assume any responsibility or make any deal with the third parties.
• When the adjuster arrives, please show him your insurance policy, your driver's license, etc.
• Please get and keep the adjusters name, phone number and business card.
• Please complete the accident declaration that forms part of the adjusters report. Please keep a copy of this report for your records.
• Please help the adjuster with all required information he needs so that a fair transaction can be made.
• In case of theft please file a police report. Please ask for and keep a copy of this report.
• In case needed the adjuster will provide you with the following services:

• The adjuster will send you a tow truck for your automobile or the third party's.
• The adjuster will assign you an auto repair garage.
• The adjuster will assign you a medical pass to the hospital.
• the adjuster will collect for you a lawyer for legal assistance.

CLAIMS MANAGERS AT QUÀLITAS CIA. DE SEGUROS,, S. A., D. E., C.V. WHO OVERSEE, COORDINATE AND PROCESS AUTO CLAIM SETTLEMENTS ARE:

Claudia Hernandez - tijuana_turistas2@qualitas.com.mx
Ramon Verdugo - tijuana_turistas@qualitas.com.mx

(6646) 34 27 81 Claims
(6646) 30 14 46
(6646) 34 68 72 Fax

Safe Trip

To make a Safe Trip claim for towing and road service charges you pay, the invoice must include the following information:

1. Mexican added value tax broken down: IVA

2. Invoice issued out to:

Asesoria en Riesgos Internacionales, A.C.
ARI-000620-955

3. The following address is to be written on the invoice:

Jose Ma. Velazco
#2627-301 Zona Rio
Tijuana, BC 22320 Mexico

4. The invoice must be submitted in original only.

Home

• Claim Number: 01 800 849 3917 (Cabine in Mexico) 24 hours
• Claim Number Sr. De Dio's office: 01 800 026 2035 (Tijuana) Mon-Fri 8am - 3:30pm
• If there is damage to your home, and any windows or doors are open, please make sure to secure the property immediately.
• Take pictures.
• Meet with the adjuster.
• Please get and keep the adjuster's name, phone number and business card.
• Please keep a copy of all reports for your records.

Contact:
Raul E. Angulo De Dios
German Gedovius 10606-308
Zona del RioTijuana B.C.

Office (01152 664 6-84-16-22 ext. 2224)
Fax (01152 664 6-84-18-28)
Cel. (01152 664 6-48-08-25)
e-mail: Raul Angulo de Dios, Gonzalo Gonzales
Web: www.segurosatlas.com

Sr. Raul E. Angulo De Dios
Sub-Generente Turistas
Ext. 2224